At CheersTravel, we are passionate about helping you explore the world with ease and comfort. Becoming one of India’s top travel organisations, we provide exclusive travel services tailored for every explorer. Our mission is to make your journey as seamless as the clouds we fly through.
Cheers Travel is one of Australia’s premier online travel agencies, dedicated to delivering exclusive and personalised travel experiences.
Established in 2017: Redefining Australia’s Online Travel Scene Founded in 2017 by Mr. Manish Chawla and partners, Cheers Travel is now among Australia’s leading online travel agencies. Mr. Chawla’s extensive experience, complemented by the skills of Mr. Gagandeep Singh, set the foundation for our continued success in transforming travel services.
Overcoming Early Challenges Cheers Travel started small, facing tough competition with determination and strong family support. Our close team worked hard to build a trustworthy and stable business.
Growing with Customers in Mind From the beginning, we focused on treating customers well and keeping prices clear, with no hidden fees. This helped us earn the trust of travellers and turn them into loyal customers.
Steady Growth and Building Reputation Cheers Travel has grown to become one of Australia’s top online travel agencies. Our success comes from careful planning, happy customers, and continuous improvement of our services.
Expanding Globally With a strong online platform and key partnerships, Cheers Travel is moving beyond Australia. We are growing in new markets like New Zealand, Thailand, and now in India, aiming to offer incredible travel experiences to people around the world.
Read More..From our humble beginnings operating from a small space, we've grown into a trusted brand serving millions of travelers across India.
Today, Cheers Travel has developed our dedicated in-house technology, which gives us complete control. Our dedicated team focused on building a secure, advanced, and scalable technology infrastructure. For that, we developed our own custom CRM system, which has significantly boosted our sales and revenue by improving lead management and conversion rates. This CRM also enhances customer relationships by providing personalised service and better communication.
Our in-house CRM increases productivity and efficiency by streamlining processes and enabling powerful analytics and reporting for informed decision-making. Designed for scalability and customisation, it grows with our business needs and supports cloud-based accessibility, allowing our team to collaborate seamlessly from anywhere.
By leveraging this technology, Cheers Travel ensures quick response times and efficient services, delivering a superior travel experience to all our customers.Read More..
Valued Agent of CVFR Consolidation Services (Award-Year 2022)
Top Seller of Malaysian Airline (2022 & 2023)
APAC Business Award (2023)
Valued Agent of CVFR Consolidation Services (Award-Year 2022)With years of excellence in the travel industry, we combine innovation with customer dedication to deliver exceptional experiences.
The qualities that make Cheers Travel a preferred choice for discerning travellers worldwide.
Meet the visionary leaders of CheersTravel who have nurtured our company with unparalleled passion, sheer dedication, and years of valuable expertise.
Visionary leaders guiding our company with expertise and strategic insight towards a prosperous future
Mr. Manish Chawla, Founder & Director of Cheers Travel, is a visionary entrepreneur who began his journey at just 20. With over 20 years of experience, he has expanded the company’s presence to Australia, New Zealand, Thailand, India, and the UK. His expertise in travel sales, GDS systems, and customer service automation has helped Cheers Travel grow from a small team to over 150 employees in just five years.
Blending technology with a personal touch, he has positioned Cheers Travel as a leader in both online and tailored travel solutions, offering 24/7 support and unique itineraries. Under his leadership, the company is rapidly moving toward unicorn status, shaping the future of the global travel industry.Read More..
Mr. Gagandeep Singh – CEO, Cheers Travel With 25 years of experience in leading enterprises, Mr. Gagandeep Singh brings strong business acumen and a customer‑focused approach to Cheers Travel. Under his leadership, the company has become the largest online travel platform in Australia and New Zealand, reaching unicorn status.
As the public face of the brand in these markets, he forges key airline and supplier partnerships, blending his deep travel industry knowledge with e‑commerce expertise. Passionate about innovation, Mr. Singh continues to drive Cheers Travel’s growth, keeping it at the forefront of travel and technology.Read More..
Our success is driven by a team of accomplished leaders, each bringing exceptional expertise, strategic vision, and unwavering commitment to excellence.
General Manager
General Manager
With more than 18 years of experience in the aviation industry, Rohan has worked with multiple international organisations, gaining extensive expertise in Operations, Sales, Marketing, and Ticketing. As General Manager, he plays a pivotal role in defining the company’s vision, long term objectives, and growth strategies. He oversees daily operations to ensure efficiency, productivity, and seamless collaboration across all departments.
Head of Operations
Head of Operations
An experienced senior leader, Priyanka is responsible for overseeing and optimising the company’s daily operations to ensure efficiency, compliance, and effectiveness. She develops and implements operational strategies, manages resources, drives process improvements, and leads teams to deliver on organisational goals while ensuring adherence to regulatory requirements.
Head of Sales
Head of Sales
Linda leads the sales division with a focus on achieving ambitious revenue targets and fostering sustainable growth. She develops and executes strategic sales plans, motivates and manages the sales team, analyses market and performance data, and cultivates strong client relationships. She also oversees recruitment, training, and ongoing performance management of the sales staff.
Head of Human Resources
Head of Human Resources
As Head of Human Resources, Priyanka manages all aspects of HR, including recruitment, talent development, performance management, and employee relations. She designs and implements HR policies, ensures legal and regulatory compliance, and fosters a positive, inclusive, and high performance workplace culture.
Head of Ticketing
Head of Ticketing
Samiksha oversees the entire ticketing function, ensuring smooth and efficient ticket sales and distribution. She manages ticket inventory, develops ticketing strategies, ensures excellent customer service, and maintains robust ticketing systems while maximising revenue generation.
Head of Schedule Change Department
Head of Schedule Change Department
Barnali brings extensive experience in GDS operations and is responsible for managing changes to pre existing bookings and flight schedules. She coordinates with airlines, internal teams, and other stakeholders to minimise disruptions, provides alternative travel solutions to customers, and ensures timely and clear communication.
Head of Accounts & Administration
Head of Accounts & Administration
Arvind manages the company’s accounting functions and administrative operations. His role includes overseeing supplier billings, monitoring financial transactions, and ensuring efficient administrative support for the organisation’s day to day functioning.
Head of IT & Technology
Head of IT & Technology
Hitesh leads the IT and technology team, leveraging his expertise to develop, maintain, and enhance the company’s technological infrastructure. He implements process improvements, ensures system reliability, and drives digital innovation to support operational efficiency.
Marketing Manager
Marketing Manager
Karmpal is our Marketing Manager who leads the entire Online Marketing team with extensive expertise in online marketing across multiple international platforms. Having worked with several renowned companies, he brings a wealth of experience and deep knowledge to our team. Karmpal consistently leverages his skills to drive customer engagement, generate high-quality leads, and improve conversion rates, contributing significantly to our marketing success. His collaborative approach and strategic insights are invaluable in achieving our business goals.
Head of Quality Analysis
Head of Quality Analysis
Sheetal leads the Quality Analysis department, focusing on monitoring and improving agent performance standards. She develops training and quality improvement initiatives, ensuring the delivery of exceptional service to customers.
BSP & Supplier Manager
BSP & Supplier Manager
Krish oversees BSP (Billing and Settlement Plan) processes and manages relationships with suppliers. His responsibilities include monitoring payments and refunds, coordinating with airlines and suppliers, and maintaining accurate financial and operational records.
Specialized brands working together to deliver seamless travel experiences across the world
Discover our international presence across strategic locations worldwide, connecting markets and delivering excellence
